What the work involves

UX designers investigate user needs, map journeys and prototype interactions. They test whether people can complete tasks and collaborate with product and engineering teams to improve the experience.

A small way to explore

Redesign a small public-information task. Interview willing peers, prototype a change and observe whether they can complete it without help.

What to look for in education

Look for interaction design, human-centred research, prototyping, usability evaluation and accessible design.